- 1. SMS Consent & Privacy
- 2. Types of SMS Communications
- 3. Message Frequency
- 4. SMS Fees & Charges
- 5. Opt-In Methods
- 6. Opt-Out Methods
- 7. Help & Support
- 8. Additional Disclosures
- 9. Contact Information
1. SMS Consent & Privacy
By providing your phone number and opting in, you consent to receive SMS communications from Thomas & Wan, LLP. Your phone number will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you consent to receive SMS messages from Thomas & Wan, LLP, you may receive communications such as:
- Appointment reminders
- Follow-up messages regarding your legal matters
- Billing and account updates
- Important service-related notifications
Example:
“Hello, this is a reminder for your upcoming appointment with Thomas & Wan, LLP on [Date] at [Time]. Reply STOP to unsubscribe.”
3. Message Frequency
Message frequency may vary depending on the nature of communication. For example, you may receive up to 2 messages per week related to appointments or account activity.
4. SMS Fees & Charges
Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees may vary for domestic versus international messages.
5. Opt-In Methods
You may opt in to receive SMS messages through the following methods:
- Verbally, during a phone call or consultation
- By submitting an online form on our website
- By completing a physical paper intake form
6. Opt-Out Methods
To opt out, reply STOP to any SMS message you receive from us. Alternatively, you can request removal by contacting us directly:
- Email: mwan@thomasandwan.com
- Phone: (713) 529-1177
7. Help & Support
If you’re experiencing issues, reply with the keyword HELP to any message. You can also contact us at the email or phone number below, or visit our Contact Page.
8. Additional Disclosures
- Message and data rates may apply.
- You may opt out at any time by replying “STOP.”
- To get help, reply “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary based on case activity and ne